Diviac is now PADI Travel18th January 2018 | Sandro Lonardi
We’re thrilled to announce that Diviac and its team have joined the PADI family. As of today, Diviac is now PADI Travel. You can browse the new website at travel.padi.com.
We couldn’t hope for a better future for Diviac than joining PADI, the world’s leading scuba diver training organization.
The PADI® organization is committed to growing the scuba and freediving market, both by attracting new people to the sport and by motivating existing divers to dive more often. Travel has always been intrinsically linked to diving and is a fantastic medium to inspire divers. We are proud to now be PADI Travel and therefore contribute to the growth of the industry.
Dedicated to inspiring divers to stay active, explore more of the underwater world and take care of our oceans, PADI Travel is designed to energize and grow the overall diving community for the benefit of everyone in the dive industry. It offers more dive destinations and more dive holidays than any other travel company in the world, and it will continue to expand over the coming months with increased dive resort offerings.
Catering to groups and individual travelers alike, PADI Travel combines the best of online booking with concierge-level travel consultancy, offering:
- The highest customer satisfaction with expert travel agent support 24 hours a day, 7 days a week. It is consistently rated above 9 out of 10 by customers.
- The largest selection of liveaboards and dive destinations on the market.
- Dedicated dive travel experts with in-depth dive knowledge and experience to provide personalized advice. The team averages 2500 dives per customer service representative, spanning a total of 80 countries around the world.
- Eco-friendly trip options to help people dive with a purpose.
- Browse the new PADI Travel on travel.padi.com.
Frequently Asked Questions
Will my booking still be valid or will I be impacted in any way?
All existing bookings will, of course, be fully guaranteed, and your trip will not be impacted in any way.
Are my contact people at Diviac going to remain the same?
Yes. The Diviac team is looking forward to continuing to provide you with the best dive travel service under the PADI umbrella.
Will I still be able to contact Diviac in the same manner as before?
Yes, the phone numbers and the chat won’t change. You can still contact us the same way you always have.
Will I still have online access to my booking information?
Yes, all of Diviac’s previous functionalities will remain. You can simply access your account on travel.padi.com.
As a potential customer, will this change anything for me?
With Diviac now a part of the PADI family, you can expect the same high-quality service as in the past, but with some added benefits in terms of peace of mind and the richness of information you’ll receive. We will also increase the pace of innovation, so you can look forward to some great new developments in the months to come.
Will you be selling other services in the future (e.g., resorts, flights)?
Increasing the number of bookable dive resorts around the world has always been part of Diviac’s roadmap. This process will be accelerated now that we’re PADI Travel. Flights might also be offered in the future.
Will you increase prices?
No, transitioning to PADI Travel will have no impact on prices. The existing “Best Price Guarantee” will remain in full force.
Will I be able to book PADI courses online now?
Yes, this is a development we hope to integrate into PADI Travel in the near future.
What will happen to Diviac’s Logbook?
For now, Diviac’s Logbook will remain independent. You can access your logbook here: logbook.diviac.com
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